Frequently Asked Questions
Can I buy the Ring Sizer and Ring Roller machines directly from J.J. Kagan?
No. All of our Ring Sizers and Ring Rollers are sold exclusively through our Authorized Dealer network. Use our Dealer Locator to find your nearest J.J. Kagan dealer.
Can I buy replacement parts for the Ring Sizer and Ring Roller directly from J.J. Kagan?
Yes. We sell all of the replacement parts for our machines. Simply visit our Parts page to identify the part(s) that you need and to place your order.
Do you offer a Warranty for your products?
Yes. We offer a Manufacturer’s Limited One-Year Warranty on all new machines and replacement parts. Read or download our Warranty.
What is your return policy for replacement parts?
Does J.J. Kagan offer repair services for the Ring Sizer and Ring Roller?
Yes, J.J. Kagan Company is committed to servicing and repairing our machines. All repairs are completed at our modern, ISO-certified manufacturing facility. Visit our Repairs page for details.
Where can I get the Operating Instructions, Brochures or Parts Lists for the Ring Sizer and Ring Roller?
You can download these documents and more on our About Us page.
Are J.J. Kagan products Made in the U.S.A.?
Yes! All J.J. Kagan products are proudly manufactured at our modern, ISO-certified facility located in Southern California.
How long has J.J. Kagan Company been in business?
J.J. Kagan Company was started in 1947 and has been in continuous operation ever since.
How do I contact J.J. Kagan Company?
We love talking to our customers! Please visit our Contact page to give us a call or send an email.